Single trip policies Cancellations before the start date There’s no refund if you decide to cancel an annual multi trip policy after 14 days. Though if you do cancel, it means that you weren’t insured by us. If you change your mind within 14 days of the start of your annual multi trip policy, you can cancel it back to the start date. Annual multi trip policies Cancellations within 14 daysīy law, you’re entitled to a minimum 14-day cooling-off period, during which you can cancel your policy. Unfortunately we can’t offer any refund if anyone named on your policy has travelled or there’s been a claim on your policy. You’ll only be charged a pro-rata payment for time you were covered before the cancellation date.įill in our contact form Cancellations following travel or a claim If you’re a HomeSafe customer there will be no cancellation fee of £30 to pay. If you cancel your insurance after 14 days from the start date of your policy you’ll need to pay a £30 cancellation fee as well as a pro-rata payment that takes into consideration fthe time you’ve been covered by us. If you cancel during this time, we’ll issue a pro-rata refund, so you only pay for the time you’ve been covered by us.
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